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Profit Margins, Staff Education and Hospital Revenue Cycle Management
How do you balance hospital revenue cycle staff salary and education costs with the need to increase overall profit margins? The Congressional Budget Office recently provided some recent guidance on...
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Overall Hospital Experience Profoundly Affected at the Front Desk
A patient's interaction with the patient access staff is often overlooked or downplayed in our experience. But it can be a key piece to the revenue cycle puzzle. We'll review a scenario for one...
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Hospital Price Transparency Crisis: Why its Difficult and How to Achieve it
How can hospitals first get clearer about pricing transparency in order to provide upfront pricing estimation to patients? We review how reports are demonstrating the need for increased transparency,...
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How Hospital Financial Experience Affects Patient Satisfaction
Financial counseling, procedure pricing estimation, and, other monetary factors affect the patient satisfaction paradigm, including surprise medical bills and over-priced insurance policies that offer...
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