As the market changes, and new insurance plans continue to revise costs upwards with higher deductibles, many hospital revenue cycle teams are left scratching their heads. What's the best way to handle this financial paradigm shift? Become your own insurer? What about technological solutions? We reviewed a number of thought leader recommendations, and while we do agree there needs to be some smart use of technology, the real shift looks like it needs to be in how patient access teams help patients deal with financial concerns. In one word, "education".
.